In light of the increasing number of cases of coronavirus including confirmed cases in the area, Spring Corner is putting in new safeguards in a bid to protect our clients and staff. Many of our clients are elderly and particularly vulnerable.
We request that clients that are unwell or are exhibiting any signs of a cough or cold to avoid entering the practice. Please inform our reception staff by telephone as we have protocols in place allowing us to provide full service to all our patients.
During these challenging times we will be carrying out more telephone consultations and will also be setting up an outdoor clinic.
To reduce the number of clients mixing in the waiting room we would ask that your pet is accompanied by one person only. If you wish to wait in your car rather than the waiting room you can telephone reception who will check you in then call you when the vet is ready.
If you have any concerns about entering the building please let us know by telephone, we can carry out most tasks in the car park, including some consultations, repeat prescriptions and taking payments.
Following WHO guidelines, we would encourage customers to pay by card, rather than cash.
For those worried about their pets contracting the virus, the World Health Organisation issued the following statement: ‘At present there is no evidence that companion animals can be infected with the new coronavirus. However it is always a good idea to wash hands with soap and water after contact with your pets.’ Details can be found on the WHO website-https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters
We appreciate your understanding during this time. The well being of our patients is still our priority and by making small changes we can help ensure that the practice can stay adequately staffed and that our more vulnerable clients are not at risk by visiting the practice.